Rooli Casino Terms & Conditions
These Terms and Conditions govern access to and use of the Rooli Casino website, gaming services, promotional features, and related account functions. By creating an account or using any service provided by Rooli Casino, you confirm that you have read, understood, and agreed to these terms.
These terms are intended to explain the rights and responsibilities that apply to players in Canada. Please review them carefully and keep a copy for your records. If you do not agree with any provision, you must not use Rooli Casino.
Acceptance of Terms
By accessing Rooli Casino, registering an account, making a deposit, placing a wager, or participating in a promotion, you accept these Terms and Conditions together with any specific rules displayed for a game, offer, or service.
Additional terms may apply to particular promotions, payment methods, tournaments, or games. Where additional terms conflict with these general terms, the specific terms will apply to the relevant activity. You are responsible for reviewing the current version before using the service.
Eligibility
Rooli Casino is available only to individuals who are at least 18 years old and legally permitted to use online casino services in their place of residence. By opening an account, you confirm that the information you provide is accurate and that you meet all applicable eligibility requirements.
Rooli Casino may restrict access in locations where online gambling is unavailable or unlawful. It is your responsibility to determine whether using the service is permitted where you are located. Access through a virtual private network, proxy, or similar tool must not be used to conceal your location or bypass a restriction.
Account Registration
Only one personal account may be registered per player unless Rooli Casino has given written approval for an exception. Accounts must be created using your own legal name, current residential details, and accurate contact information.
You must keep your login details confidential and take reasonable steps to prevent unauthorized access. You are responsible for activity carried out through your account unless you promptly notify Rooli Casino of suspected compromise. Account details must not be sold, transferred, rented, or used on behalf of another person.
If you discover an error in your registration information, you must update it or contact Rooli Casino so that the records can be corrected. False, incomplete, or misleading information may result in account restrictions or closure.
Verification
Rooli Casino may verify your identity, age, address, payment ownership, and other account information before or after registration. Verification may be required before processing withdrawals, applying promotional benefits, or restoring access to an account.
You agree to provide documents and information that are genuine, current, legible, and reasonably sufficient for the requested verification. The review period can vary depending on the complexity of the checks and the quality of the information supplied. Where information cannot be verified, Rooli Casino may delay, decline, restrict, or cancel a transaction or service.
Deposits
Deposits must be made using a payment method registered in your name or otherwise authorized for your use. Rooli Casino may reject payments from third parties and may request evidence that the payment source belongs to you.
You should deposit only funds that you can afford to lose. Once a deposit has been successfully credited, it is generally intended for wagering and is not a savings or investment product. Rooli Casino may set minimum and maximum transaction limits, which can differ by payment method, account status, or other operational considerations.
You are responsible for checking the amount before confirming a deposit. Payment providers may apply their own fees, processing times, or terms. Rooli Casino is not responsible for delays caused by a bank, card provider, e-wallet, or other external payment service.
Withdrawals
Withdrawal requests are subject to account review, successful verification, applicable wagering requirements, and compliance with these terms. Rooli Casino may return funds through the original payment method where reasonably possible or use another method approved for your account.
Before a withdrawal is completed, Rooli Casino may confirm that deposits were used for genuine gaming activity and that no payment, bonus, or account rule has been breached. A request may be adjusted or declined where funds are linked to a reversed payment, fraudulent activity, duplicate account, or invalid promotion.
Processing times depend on the selected method and the information required for review. You should ensure that your account and payment details remain accurate. Any applicable fees or limits will be shown where relevant before processing.
Bonuses
Promotions, bonuses, free spins, and other incentives are subject to the individual terms displayed with the offer. These terms may specify eligibility, activation requirements, minimum deposits, wagering requirements, game contributions, maximum winnings, expiry dates, and withdrawal restrictions.
Unless expressly stated otherwise, promotional benefits are limited to one per person, household, device, payment method, or other connected account group. Rooli Casino may cancel a promotion or remove associated benefits where it reasonably believes that the offer has been misused, manipulated, or claimed contrary to its terms.
Bonus balances and winnings may be forfeited when an account is closed for a breach of promotional conditions. You should read the complete offer terms before opting in or making a qualifying transaction.
Acceptable Use
You agree to use Rooli Casino lawfully, honestly, and only for personal entertainment. You must follow these terms, game rules, promotional conditions, and reasonable instructions provided through the service.
- Keep your account information accurate and up to date.
- Use payment methods that you are authorized to use.
- Protect your password and notify Rooli Casino promptly of suspected unauthorized access.
- Use the website and games only through supported, ordinary access methods.
- Cooperate with reasonable account, identity, and transaction reviews.
Prohibited Activities
You must not use Rooli Casino to engage in fraud, money laundering, theft, abuse, harassment, or any other unlawful conduct. You must not attempt to interfere with the operation, security, fairness, or availability of the website or games.
- Creating or controlling multiple accounts without approval.
- Using stolen, unauthorized, or disputed payment information.
- Exploiting software errors, calculation mistakes, technical faults, or game vulnerabilities.
- Using automated systems, bots, scripts, or similar tools to interact with the service.
- Colluding with other players or manipulating game outcomes.
- Attempting to bypass location, age, identity, or account controls.
- Introducing malicious code or attempting unauthorized access to systems or data.
Where prohibited activity is suspected, Rooli Casino may investigate, preserve relevant information, suspend access, reverse affected transactions, and take other reasonable action.
Intellectual Property
Rooli Casino and its suppliers retain rights in the website, software, graphics, text, logos, game presentation, and other materials made available through the service. You receive a limited, personal, revocable permission to access and use these materials for authorized entertainment purposes.
You must not copy, modify, distribute, publish, lease, sell, reverse engineer, frame, or commercially exploit any part of the service without prior written permission. Nothing in these terms transfers ownership of intellectual property to you.
Limitation of Liability
Rooli Casino aims to provide a reliable and secure service, but uninterrupted availability cannot be guaranteed. Access may be affected by maintenance, technical failures, telecommunications issues, payment provider interruptions, events outside reasonable control, or other operational circumstances.
To the extent permitted by applicable law, Rooli Casino is not responsible for losses arising from your failure to protect account credentials, inaccurate information, unauthorized use of your payment method, interruptions beyond its reasonable control, or reliance on information that is incomplete or out of date.
Nothing in these terms excludes or limits a responsibility that cannot lawfully be excluded or limited. Your statutory rights, where applicable, remain unaffected.
Account Suspension
Rooli Casino may suspend, restrict, or close an account where it identifies a breach of these terms, unsuccessful verification, suspicious activity, payment concerns, responsible gambling concerns, technical abuse, or a legal or operational reason requiring action.
During a review, withdrawals and other account functions may be paused. You must not open or use another account to avoid a restriction. If an account is closed, any remaining balance will be reviewed in light of outstanding transactions, applicable rules, and the reason for closure.
Privacy
Rooli Casino collects and uses personal information to operate accounts, process payments, provide customer support, conduct verification, protect the service, prevent misuse, and meet applicable obligations. Information may be handled by service providers that support payment processing, security, technology, or other operational functions.
Personal information will be handled in accordance with the applicable privacy information made available by Rooli Casino. You should review that information to understand the categories of data collected, the purposes of use, retention practices, and available choices.
Responsible Gambling
Rooli Casino supports informed and controlled play. Gambling should be treated as entertainment, not as a way to generate income or recover financial losses. Set limits that suit your circumstances and avoid playing when you are distressed, impaired, or under pressure.
Available account controls may include deposit limits, cooling-off periods, time reminders, or self-exclusion options. If gambling is no longer enjoyable or begins to affect your finances, relationships, work, or wellbeing, stop playing and seek independent support. Rooli Casino may also intervene where activity raises responsible gambling concerns.
Amendments
Rooli Casino may update these Terms and Conditions to reflect changes to the service, promotions, security practices, or applicable requirements. The updated version will apply from the date it is posted or otherwise communicated, unless a different date is stated.
You should review the terms regularly. Continuing to use Rooli Casino after an update indicates acceptance of the revised terms. If you do not accept a change, you must stop using the service and may request account assistance.
Contact Information
For questions about these Terms and Conditions, account access, transactions, verification, or responsible gambling tools, contact Rooli Casino through the support channel listed on the website or by writing to [email protected].
When contacting support, provide enough information to identify your account without sending your password or full payment credentials. Rooli Casino may request additional information through a secure process before discussing account-specific matters.
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